Privacy Policy

Introduction

This Privacy Policy describes how HEIC to PDF Converter ("we," "our," or "us") collects, uses, and protects your information when you use our online file conversion service. We are committed to protecting your privacy and ensuring the security of your personal data.

Information We Collect

Files You Upload

When you use our HEIC to PDF converter, you may upload HEIC image files for conversion. These files are processed temporarily on our servers and are automatically deleted after conversion is complete or after 24 hours, whichever comes first.

Technical Information

We may automatically collect certain technical information when you visit our website, including:

• IP address
• Browser type and version
• Operating system
• Device information
• Referral URLs
• Pages visited and time spent
• Date and time of visits

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These may include:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences

How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our HEIC to PDF conversion service
• To process your file conversions
• To improve our website and services
• To analyze usage patterns and optimize performance
• To ensure the security and integrity of our service
• To comply with legal obligations

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Regular security audits and updates
• Access controls and authentication
• Automatic deletion of uploaded files

File Processing and Storage

Temporary Processing

Uploaded HEIC files are processed temporarily on our servers solely for the purpose of conversion to PDF format. We do not permanently store, analyze, or share your files.

Automatic Deletion

All uploaded files and converted PDFs are automatically deleted from our servers:

• Immediately after successful download by the user
• Within 24 hours of upload, regardless of download status
• Immediately if conversion fails or is cancelled

Third-Party Services

We may use third-party services to enhance our website functionality, including:

• Google Analytics: For website analytics and performance monitoring
• Content Delivery Networks (CDN): For improved website performance
• Cloud Infrastructure Providers: For hosting and processing services

These services may have their own privacy policies, and we recommend reviewing them.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access your personal data
• Right to rectify inaccurate information
• Right to erasure of your data
• Right to restrict processing
• Right to data portability
• Right to object to processing

International Data Transfers

Your information may be processed and stored in countries other than your country of residence. We ensure that any international transfers comply with applicable data protection laws and include appropriate safeguards.

Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of our service after any changes constitutes acceptance of the updated policy.

Data Retention

We retain different types of information for varying periods:

• Uploaded Files: Maximum 24 hours, typically deleted immediately after conversion
• Technical Logs: Up to 30 days for security and troubleshooting purposes
• Analytics Data: Aggregated and anonymized data may be retained longer for service improvement

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@heictopdf.com
• Contact Form: Contact Us Page

Compliance

This Privacy Policy is designed to comply with applicable data protection laws, including:

• General Data Protection Regulation (GDPR) for EU residents
• California Consumer Privacy Act (CCPA) for California residents
• Other applicable privacy laws and regulations